Fuelling the Future: How New Era Energy and Bestrane Digitised Fuel Distribution

Despite its scale and expertise in fuel logistics and energy distribution, New Era Energy’s delivery workflows relied heavily on manual, paper-based processes. Drivers were required to:

• Manually record fuel meter readings
• Print, manage, and return delivery dockets
• Reconcile delivery volumes post-delivery

“These legacy processes created friction across the delivery lifecycle. They were time-consuming, error-prone, and lacked the real-time visibility required to operate efficiently at scale”

John Hayes, New Era Energy, Systems Analyst Consultant.

Although an in-cab solution was already in place, limited integration with vehicle meters and back-office systems restricted automation and accuracy. The business needed a fully connected digital fuel delivery solution capable of delivering end-to-end visibility from depot to customer and back into ERP systems.

Core Operational Challenges Identified

• Inconsistent and unreliable fuel delivery data
• Difficulty reconciling delivered volumes accurately
• Poor integration between ERP, routing software, in-cab systems, and fuel meters
• High levels of manual intervention across drivers, planners, and back-office teams

The requirement was clear: a complex, end-to-end integration spanning ERP → Routing → Driver → Vehicle Meter → Customer → ERP without disrupting live fuel operations.

The implementation of Bestrane Edge and Descartes transformed New Era Energy’s delivery operations by:

• Automating meter data capture directly from vehicles
• Removing paper dockets and manual reconciliation
• Providing real-time visibility of deliveries across the fleetImproving data accuracy across operational and financial systems
• Reducing administrative overhead for drivers and back-office teams

Drivers are now able to focus on safe, efficient deliveries, while planners and operations teams benefit from live operational insight and trusted delivery data.

Sustainability and Future-Readiness

By digitising fuel delivery workflows and reducing manual intervention, New Era Energy has taken another step toward its sustainability goals cutting paper usage, improving route efficiency, and enabling more accurate fuel reconciliation.

With a scalable digital foundation in place, the business is now positioned to:

• Support future alternative fuel delivery models
• Integrate additional telematics and vehicle technologies
• Continue optimising fleet performance using real-time data

Ready to Optimise Your Delivery Operations?

Through its partnership with Bestrane and Descartes, New Era Energy has successfully modernised its fuel distribution operations replacing legacy, manual processes with a fully connected, real-time digital delivery ecosystem.

The result is a smarter, more sustainable, and more resilient fuel delivery operation built to meet today’s demands while fuelling the future of energy distribution.

About Bestrane

Bestrane Edge is a Descartes United by Design partner. Bestrane brings together a unique combination of solutions, services, and technologies to solve complex problems for our customers. We specialise in delivering advanced Route Planning and Optimisation from dynamic and same day solutions, to territory or master routing.